JIRA Administrator III

Full-time | Praha 8

Hello we’re Accolade.

We have an opportunity to change the way consumers experience the healthcare system that’s really not working in their favor. Our mission is to make life better for the consumer, drive costs down for the business, and actually make people healthier through compassion, expertise, and technology.

Job Details

Accolade is a personalized health and benefits solution that dramatically improves the experience, outcomes and cost of healthcare for employers, health plans and their members. With a unique blend of compassionate advisors, clinical experts and intelligent technologies, we engage individuals and families in their health, establish trust, and influence their decisions at every stage of care. Accolade connects the widest array of personal health data and programs to present a single point of contact to the most effective health and benefits resources, while coordinating with providers at every step. Accolade consistently achieves 70 and higher Net Promoter Scores, 98% consumer satisfaction ratings, and up to 15% employer cost savings. Accolade has been recognized as one of the nation’s 25 most promising companies by Forbes, a fastest-growing private healthcare company by Inc. 5000, and is consistently rated a Top Workplace across the country. For more information, visit accolade.com.

Accolade is growing fast on a mission to have every person living their healthiest life. Naturally, this growth comes with acquisitions. We need you to help us understand how to integrate different Atlassian instances into a single one and help us clean up 5 years of tech debt.

With that, we know we will need you for at least 6 months with an opportunity to turn into the further role. As Atlassian is a strategic collaboration and planning tool for us, you can help us define its future past integrations and clean up.

We are looking forward to addressing 3 key areas

  • Consolidation of 3 Atlassian instances for JIRA, Confluence and Service management into a single one
  • Optimization of Atlassian configuration – requires analyses of existing state and preparing simplified new configuration
  • Set up processes and documentation for common day to day administration activities

What we are looking for...

  • Previous admin experience with both Cloud and On-Premise setup of Atlassian (JIRA, Confluence and Service management)
  • Demonstrated knowledge of Atlassian
  • Experience with multiple instances consolidation into single (Cloud->Server->Cloud)
  • Users deduplication as example
  • Ability to provide sufficient documentation on process
  • Ability to work with partners to review setup needs to drive improvements

What Can You Expect From Us

  • Fun, transparent, and informal working culture
  • Interesting and challenging projects
  • Great work-life balance
  • Flexibility in your work
  • Work in an international environment and opportunities to grow
  • Regular company events

Do you want to know more about us?

Check out 👇 :

Our Instagram 📷 @we_are_accolade_prague

Our award-winning office 🏢 https://www.officelovin.com/2016/09/05/inside-accolades-new-elegant-prague-office/

Prague team on youtube 🎥 : https://www.youtube.com/watch?v=ddoP4ECOuhE&t=92s

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JIRA Administrator III

Full-time
Praha 8
Innovation