Job Details

Accolade at a glance…
Accolade provides personalized health and benefits solutions designed to empower every person to live their healthiest life. Using a blend of cloud-based technologies, specialized support from Accolade Health Assistants® and Clinicians, and integrated data and programs across mobile, online and phone, Accolade navigates people through the healthcare system with trust, empathy and ease. Employers of all sizes offer Accolade to employees and their families as the single place to turn for all health, healthcare, and benefits questions or concerns, increasing their engagement in benefits and connecting them to the highest quality providers and care. By empowering people to make better decisions about their health, Accolade lowers the cost and complexity of healthcare, and achieves consumer satisfaction ratings over 90% and an NPS of 60. The company has been recognized multiple times as a Fastest Growing Business, Top Workplace and Company to Watch. For more information, visit Accolade on Twitter, Facebook, LinkedIn and at www.accolade.com.

Role overview

The Sr Manager, Business Insights role requires hands-on expertise developing and supporting key aspects of analytical frameworks required to generate standard and non-obvious insights for our Government Solutions business. This person should be able to architect Descriptive, Inquisitive, Predictive, Prescriptive Insights by integrating, synthesizing, merging, and transforming existing data sources and engines. The Business Insights Specialist is an analytical thought leader who can deliver best-in-class actionable insights to drive better data-driven decisions.

A day in the life…

  • Work closely with Government Solutions leadership to design business reports that accurately articulate the state of the business from both an operational and financial standpoint.
  • Collaborate with identified dev and technology resources to design and implement a process ensuring the accuracy of automated reporting.
  • Work with product intelligence and insight teams to design dashboard concepts applicable to both internal and external stakeholder requirements.
  • Regularly examine reports, dashboard and sources of truth systems, to identify, trace and resolve errors back at their origin.
  • Identify operational, clinical and financial trends and effectively communicate results and key insights from analysis in both written and verbal form.
  • Responsible to build and deliver all reports necessary to meet federal contracting and partner obligations.
  • Collaborate with identified software engineer resources to maintain and improve existing Government Enterprise Data warehouse design for both source of truth ingestion as well as data export accuracy.
  • Manage individual sprint tasks and deliverables associated with reporting infrastructure update

What we are looking for…
In addition to being able to carry out the above responsibilities, we're looking for someone comfortable working in a fast paced, ever changing environment who has experience with data transformation/warehousing as well as basic forecast modeling and report building as indicated by the following attributes

  • BS or MS in Computer Science/Engineering or business discipline equivalent
  • Four to five years of experience as a financial or business analyst
  • Ability to use SQL and Microsoft Excel to develop forecasting concepts
  • Relational Data modeling experience
  • Knowledge of Java/Python: scripting languages; Bash, Shell Script
  • Familiarity with Amazon Web Services, particularly s3, RedShift, EC2, RDS, Dynamo
  • Analytical skills that allow for data-driven reporting development
  • Demonstrated ability to manage time and prioritize projects to meet deadlines
  • Strong written and verbal communication skills to effectively relate data and concepts to coworkers
  • General knowledge of business operations, objectives, strategies, process and information flow concepts

 Desired Personal Characteristics:

  • Hands-on, skillful communicator that is detail-oriented, methodical & inquisitive
  • A motivated self-starter with a solid level of experience that quickly grasps complex challenges
  • A quick learner with a passion to challenge him/herself outside of the comfort zone
  • Thrives in a fast-paced environment where continuous improvement is the norm and the bar for quality is extremely high
  • An excellent problem solver with a “can-do” attitude
  • Fantastic collaborator, team player, negotiator and influencer
  • Highly communicative, self-starting individual who maintains a fast fail entrepreneurial spirit

What is important to us

Creating an enduring company that is hyper-focused on our culture and making a meaningful impact in the lives of our employees, members and customers. The secret to our success is:

We find joy and purpose in serving others
Making a difference in our members’ and customers’ lives is what we do.  Even when it’s hard, we do the right thing for the right reasons.

We roll up our sleeves and get stuff done
Results motivate us. And we aren't afraid of the hard work or tough decisions needed to get us there.

We are strong individually and together, we’re powerful
Trusting in our colleagues and embracing their different backgrounds and experiences enable us to solve tough problems in creative ways, having fun along the way.

We’re boldly and relentlessly reinventing healthcare
We're curious and act big -- not afraid to knock down barriers or take calculated risks to change the world, one person at a time. 

All your information will be kept confidential according to EEO guidelines.


Sr Mgr, Business Insights

Plymouth Meeting